To get a better understanding of your customers and their needs, you probably define and measure several business metrics. The most...

Working in a gaming company might seem like a cushy job at first glance. You get paid to talk about your favorite thing in the whole...

Customer feedback has long been recognized as crucial for helping companies to improve their products and services and brush up their...

Whoever said “there’s no such thing as bad publicity” never faced a brand reputation crisis. When a lot of people are talking about your...

In today’s world, reputation is everything. Consumers don’t just base purchase decisions on objective elements like price, location,...

Stories and claims of “fake news” are everywhere as we enter the 2020 election cycle. However, politicians are not the only ones who need...

You might find it hard to believe that bots and fake news pose a persistent and ongoing threat to your brand. It’s easy to imagine that...

On November 13th, the Israeli daily Haaretz published an article exposing a sophisticated operation to spread sensational, fictitious...

That’s it, the 2019 Eurovision Song Contest is over. Congratulation to Duncan Laurence for winning the 2019 Eurovision trophy with his...

In the post-Cambridge Analytica scandal era, identifying and defusing fake news attacks on a person or a brand is becoming increasingly...