Your new superpower for revealing customer preferences and sentiment.


Capture every customer interaction on the web, social or business applications, and turn them into actionable Customer Insights.

Get proactive with Affogata's Customer Insights Platform

TURNING DATA TO INSIGHTS

Understand your brand sentiment, key trends and more. Keep an eye on your competition

CONNECT ANY DATA SOURCE

With social, web, internal business applications, nothing flies under your radar 

TAILORED FOR EACH OF YOUR TEAMS

Empower any team with curated insights thanks to Affogata's flexible visualization and data export

BE PART OF THE CONVERSATION

Act quickly with Affogata's real-time reporting. Don't leave any conversation off guarded

Built to harness every team in your org for success

MARKETING

See how your customers react to your campaigns and messaging.

CUSTOMER SUCCESS

Beef up your NPS with sentiment analysis that adds context to the quality of your service.

PRODUCT STRATEGY

Discover new product features desired by your users, and uncover where your competition is ahead of the game.

COMMUNITY
TEAM

Identify influencers and underlying trends on your social pages and private groups.

CORPORATE STRAGETY

Get a bird's eye view of your brand perception and always be on the lookout for threats and business opportunities.

OPERATIONS TEAMS

Capture and surface performance and response time  issues the moment they happen and reported by users.

MESH WEB AND SOCIAL DATA WITH CRM AND CX DATA.
UNCOVER THE HIDDEN BUSINESS IMPACT OF YOUR BRAND.

See what Customer Insights Look like on your brand

DELIVERING INSIGHTS FOR THESE LEADING BRANDS AND MORE

CASE STUDY
Wix, eliminating product blindspots based on customer insights

As a CMO of a leading global brand with over 150M customers, I have to personally be aware of what people are saying about Wix and our competition on social media, and the web at large, every single day.
 

That's why I'm working closely with Affogata.
 

Omer Shai, CMO, Wix.com

Looking to see Affogata in action? 

Give us 20 minutes and we will show you hidden insights that impact your brand