Your brand new super power:
Customer Insights.

Get ready to understand your customers in a whole new way.

 

Capture every customer interaction from the web and social  and turn it into insights you can act on before the competition.

Get proactive with Affogata's Customer Insights platform

TURNING DATA TO INSIGHTS

Understand your brand sentiment, key trends and more. Keep an eye on your competition

CONNECT ANY DATA SOURCE

With social, web, internal business applications, nothing flies under your radar 

TAILORED FOR EACH OF YOUR TEAMS

Empower any team with curated insights thanks to Affogata's flexible visualization and data export

BE PART OF THE CONVERSATION

Act quickly with Affogata's real-time reporting. Don't leave any conversation off guarded

Built to harness every team in your org for success

MARKETING

See how your customers react to your campaigns and messaging.

CUSTOMER SUCCESS

Beef up your NPS with sentiment analysis that adds context to the quality of your service.

PRODUCT STRATEGY

Discover new product features desired by your users, and uncover where your competition is ahead of the game.

COMMUNITY
TEAM

Identify influencers and underlying trends on your social pages and private groups.

CORPORATE STRAGETY

Get a bird's eye view of your brand perception and always be on the lookout for threats and business opportunities.

OPERATIONS TEAMS

Capture and surface performance and response time  issues the moment they happen and reported by users.

AFFOGATA CAPTURES EVERY MENTION AND TURNS IT INTO INSIGHT.
ON THE WEB, AND ON INTERNAL BUSINESS APPLICATIONS

See a demo of Affogata's Customer Insights on your Brand

WE ARE POWERING INSIGHTS ON 1B+ CUSTOMERS FOR THE WORLD LEADING BRANDS INCLUDING

CASE STUDY
Wix, eliminating product blindspots based on customer insights

READY  TO READ YOUR CUSTOMERS' MIND? 

Give us 20 minutes and we will show you hidden insights that impact your brand now

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