Customer Intelligence by Affogata
Current tools for sentiment analysis and brand monitoring give only a partial image of your customers.
Affogata's Customer Intelligence platform allows brands to look beneath the surface into their customers' minds.
Get to know customers, competitors and market much better with Affogata
Affogata listens, collects and analyses data from across the web, social, and internal CRM systems, and then delivers actionable you insights you can act upon
Strategy & Product
See the real picture of the people involved in your ecosystem
Brand Analysis
See the real picture of the people involved in your ecosystem
Share of Voice
See the real picture of the people involved in your ecosystem
Social and CRM
plug-ins
See the real picture of the people involved in your ecosystem
Chat assign
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See the real picture of the people involved in your ecosystem
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See the real picture of the people involved in your ecosystem
Omer Shay
Chief Marketing Officer, WIX
Unique AI for deep insights
Sure, everyone has AI. But Affogata's ever-learning AI, brings Advanced Sentiment Analysis capabilities with interpretation based on context and not just keywords.
We know when "nuke" means a threat to world peace, and when it's a tease in a multi-player game.
Unparalleled percision
Sharing is caring. But relevance is key, and hard-coded reports and dashboards won't do.
That's why Affogata is built with flexible reporting and filtering that allow tailoring insights for each of the different stakeholders in each organisation
World class customer success
Your success is our business, fact is, good portion of our clients also graduated from disappointing CS experience.
When you onboard with Affogata, we become an extension of your internal team dedicated to your success.
Customer-obsessed?
Equip yourself accordingly
See why lovable brands switch from legacy social listening and sentiment analysis to Affogata