Customer Intelligence by Affogata

Current tools for sentiment analysis and brand monitoring give only a partial image of your customers.

Affogata's Customer Intelligence platform allows brands to look beneath the surface into their customers' minds.

 Get to know customers, competitors and market much better with Affogata 

Affogata listens, collects and analyses data from across the web, social, and internal CRM systems, and then delivers actionable you insights you can act upon

Strategy & Product

See the real picture of the people involved in your ecosystem

Brand Analysis

See the real picture of the people involved in your ecosystem

Share of Voice

See the real picture of the people involved in your ecosystem

Social and CRM

plug-ins

See the real picture of the people involved in your ecosystem

Chat assign

and reply

See the real picture of the people involved in your ecosystem

Trending

Topics

See the real picture of the people involved in your ecosystem

"As a CMO of a leading global brand with over 150M customers, I have to personally be aware of what people are saying about Wix and our competition on social media, and the web at large, every single day.

Omer Shay

Chief Marketing Officer, WIX

Unique AI for deep insights

Sure, everyone has AI. But Affogata's ever-learning AI, brings Advanced Sentiment Analysis capabilities with interpretation based on context and not just keywords. 

We know when "nuke" means a threat to world peace, and when it's a tease in a multi-player game.

Unparalleled percision

Sharing is caring. But relevance is key, and hard-coded reports and dashboards won't do.

That's why Affogata is built with flexible reporting and filtering that allow tailoring insights for each of the different stakeholders in each organisation

World class customer success

Your success is our business, fact is, good portion of our clients also graduated from disappointing CS experience.

When you onboard with Affogata, we become an extension of your internal team dedicated to your success.

Customer-obsessed?
Equip yourself accordingly
 

See why lovable brands switch from legacy social listening and sentiment analysis  to Affogata