Your CX data, working inside your AI
Affogata's MCP server connects your customer feedback data to Claude, ChatGPT or any MCP client. Ask questions, sure. But also build apps on it, run workflows, set alerts and let agents do the reporting for you. No dashboards to open, no exports.
Add a custom connector with these details
However you connect, it's the same custom MCP connector. Your Client Secret is in your invite email (the attached setup PDF), we don't print it on a public page.
| Field | Value |
|---|---|
| Name | Affogata (early access) |
| MCP Server URL | https://app.affogata.com/mcp |
| OAuth Client ID | RzZSzVn6g8N7TAyb7T_qn5s3K1d6NID6aDgQZmhdkTA |
| OAuth Client Secret | In your invite email (attached setup PDF). Treat it as a credential. Lost it? info@affogata.com |
From invite to first answer
While we're in early access, once you register we email you a personal invite link (usually within a few hours) with your connector details attached.
Add it yourself, or have an admin do it once
Open your connector settings
In Claude: Customize (briefcase icon) → Connectors. In ChatGPT: Settings → Connectors.
Add custom connector
Choose Add custom connector and enter the Name, Server URL, Client ID and Client Secret from the table above.
Add and sign in
Click Add, then complete the Affogata OAuth sign-in in the browser when prompted.
Just ask
Start a chat and ask about your brands. Affogata tools show up automatically when they're relevant.
Open Connectors as admin
A Claude workspace Owner opens Customize (briefcase icon) → Connectors.
Add custom connector
Click the + (or … menu), choose Add custom connector and enter the details above.
Add and approve OAuth
Click Add and complete the OAuth sign-in. No per-user keys to manage.
Users activate it themselves
It's now available across the workspace. Each user signs in with their own Affogata account the first time.
Same connector, your choice of data
The connector is identical. What changes is the account you sign in with at the OAuth step.
Your Affogata account
Your real brands, searches and governed data. Sign in with the account you already have.
A free sandbox account
Public brands, 1,000 weighted calls, instant. Great for a first look. Register at affogata.com/mcp-sandbox.
Your workspace login
If your admin enabled Affogata workspace-wide, just sign in once with your SSO. Nothing else to set up.
Don't just ask. Put your AI to work.
MCP turns Affogata into a tool your AI can act with. Tell it the outcome, it does the work.
Build me a live app showing sentiment and top clusters for my 5 main brands, refreshed every morning, that I can share with my team.
After every game update, pull the bug complaints from the first 48 hours, compare to the previous patch, and draft a prioritized ticket for R&D.
Watch all my brands. If sentiment drops more than 15% in a day, alert me with the cluster driving it and 3 example mentions.
Every Monday 9am, write my weekly community report: top clusters, sentiment movers, emerging topics, and send it to the team channel.
Act as my community analyst. Each day review new mentions across sources and flag only what needs a human decision.
And the simple stuff too: what are players saying about F1 24 this week, and how did sentiment move vs last week?
Supported AI clients
| Client | Where to add it | Notes |
|---|---|---|
| Claude | Settings → Connectors → Add custom connector | Web, desktop and mobile. Teams/Enterprise: admin adds once for everyone. |
| ChatGPT | Settings → Connectors | Connector support varies by plan, deep research and chat both work. |
| Claude Code / IDEs | claude mcp add affogata https://app.affogata.com/mcp | For building agents and reports on Affogata data. |
| Any MCP client | Custom connector / server config | Standard MCP over HTTP. Cursor, Gemini and friends. |
The questions everyone asks
What data does my AI see?
Only what your Affogata account can see. Each user connects the MCP with their own Affogata login, so they only see the searches and data their own account already has access to. It reads the same data that's already in your searches (same search IDs), so your governance settings and the same PII handling apply to every MCP call, and access stays managed per user just like on the platform. Nothing new is pulled or collected.
Does the MCP show any extra personal data (names, handles, profile links)?
No. The MCP reads the exact same data that's already in your Affogata searches, it even uses the same search IDs. So the same PII handling, GDPR and compliance that apply to your searches today apply to the MCP. It doesn't bring different data or scrape anything on its own. It's mostly built for insights and aggregated data, and only pulls a sample of raw posts when relevant, not the full raw dataset.
How is the data collected, and is it compliant with platform terms and GDPR?
The MCP doesn't collect anything new. It reads content that's already in your account, collected the same way as the rest of the platform, under the same DPA and your custom anonymization setup where you have one. Adding MCP doesn't add any new source or channel, so nothing changes on the compliance or DPA side.
Is the MCP included in my package, or do I need to sign something new?
The MCP connection is currently in beta and shared with selected users. It's not part of the standard package and may have additional costs down the road, but for now it's open for free use with no user limit, and there's nothing new to sign to use it.
Where is the MCP and the data hosted?
The MCP and the underlying databases are hosted in the same place as all your existing Affogata data (US, N. Virginia). No new hosting, nothing moves.
Can we control who can access the MCP, and see what they did?
Yes. Each user connects with their own Affogata login, so access is per user from the start. Admins decide who can connect and can see MCP usage and activity in Governance, so you keep control over who is using it and what they did.
Can my AI change anything in Affogata?
No. MCP access is read-only: query, analyze, report. No writes, no settings changes.
Sandbox vs full account?
Same tools, same engine. Sandbox is shared public-brand data with a 1,000 call meter. Full accounts run on your own brands with your package quota.
Are there usage limits?
Yes, per your package, counted in weighted calls (a heavy full-scan query counts more than a quick question). Soft limits for customers, your admin sees usage live in Governance.
Every app. One layer. Pick where you work.
Everything Affogata can do, in one screen. Dashboards and inbox if you live in the UI. MCP, DIL and API if you bring the data to your own tools. Each card tells you what it does, no hunting.
Analyze
understand what players are sayingDashboard
Search
Conversation Clusters
Helper
Act
respond and stay aheadEngage
Reply to Mentions
Alerts
Enablement
your CX data, in your stack - the layer itselfMCP
DIL
API
MCP Apps
pre-built skills, open and runCross-Brand Report
Branded Report
Super Agent
Configure
shape the data your wayCustom Topics
Spam Rules
Auth Profiles
Admin
control and visibilityStep-by-step guides & videos
Short walkthroughs for each feature. Click any card to open the guide or video. Need something specific and can't find it? Ask the AI.
Ask anything, get pointed to the right place
The support AI knows every app and guide on this page. Ask it how to do something, or where to start, and it walks you there.
Not sure where to start?
Tell it what you're trying to do. It answers from the Affogata knowledge base and links you to the exact guide or app.