What is the Affogata Impact Score?

A 0-10 sentiment score of player/user voice per app version, from the volume and tone of public feedback across app stores, Steam and social. Higher is happier, 5 is mixed, lower is unhappy. Computed weekly by Affogata.

Frozen snapshot · July 27, 2026

How users talked about mental health & therapy apps in week 30, 2026

Q: How users talked about mental health & therapy apps in week 30, 2026

In week 30 of 2026, Talkspace had the most positive user conversation in Mental Health & Therapy (7.5/10); BetterHelp saw the most user concern (7.3/10). Scored by Affogata across public feedback.

In week 30 of 2026, Talkspace had the most positive user conversation in Mental Health & Therapy (Impact 7.5/10) while BetterHelp saw the most user concern (7.3/10). Numbers reflect volume and tone of public user feedback, frozen July 27, 2026.

Talkspace

Talkspace · ★ 4.4 · v9.1

#1 sentiment

⚡ open drill-down

7.5

Impact /10 · current version ▲ +0.9 vs previous version

5.8

v8.9

Insurance adds

6.6 ▲ +0.8

v9.0

Response times

7.5 ▲ +0.9

v9.1

Capacity update

Release read Response-time concerns rose in 9.0. The capacity update in 9.1 shows in calmer recent feedback.

▲ Gaining

InsuranceMessagingAccess

▼ Slipping

Response timeMatchingCost

⚡ Ask your AI agent about Talkspaceor the Mental Health & Therapy apps category · via MCP ↗

affogata.com/benchmarks/mental-health-apps/2026-week-30

Calm

Calm · ★ 4.7 · v6.9

#2 sentiment

⚡ open drill-down

7.5

Impact /10 · current version ▲ +1.9 vs previous version

4.8

v6.7

Content drop

5.6 ▲ +0.8

v6.8

Renewal prompts

7.5 ▲ +1.9

v6.9

Renewal fix

Release read The calmest card in the index. Renewal-prompt feedback rose in 6.8 and the 6.9 change addressed it.

▲ Gaining

Sleep storiesContentDesign

▼ Slipping

Auto-renewSubscriptionRepetition

⚡ Ask your AI agent about Calmor the Mental Health & Therapy apps category · via MCP ↗

affogata.com/benchmarks/mental-health-apps/2026-week-30

BetterHelp

BetterHelp · ★ 4.5 · v3.4

#3 sentiment

⚡ open drill-down

7.3

Impact /10 · current version ▲ +0.1 vs previous version

6.4

v3.2

Matching update

7.2 ▲ +0.8

v3.3

Pricing change

7.3 ▲ +0.1

v3.4

Matching fix

Release read Users talked most about therapist matching and the pricing change. The 3.4 matching fix improved the conversation.

▲ Gaining

AccessConvenienceMatching

▼ Slipping

Therapist churnPricingPrivacy

⚡ Ask your AI agent about BetterHelpor the Mental Health & Therapy apps category · via MCP ↗

affogata.com/benchmarks/mental-health-apps/2026-week-30

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Most numbers are illustrative pending source wiring; the live ones come straight from the Affogata MCP, the same data you can connect and query yourself. Brand names are trademarks of their owners.