You're in. Now connect your AI.
MCP · one of four access patterns: UI · DIL · MCP · API

Your CX data, working inside your AI

Affogata's MCP server connects your customer feedback data to Claude, ChatGPT or any MCP client. Ask questions, sure. But also build apps on it, run workflows, set alerts and let agents do the reporting for you. No dashboards to open, no exports.

Get free sandbox access
YOUR AI ASSISTANT
https://app.affogata.com/mcp
AFFOGATA
The custom connector

Add a custom connector, pick your AI

Same endpoint for every tool, each user signs in with their own Affogata login. Credentials are per platform, share privately.

FieldValue
MCP Server URLhttps://app.affogata.com/mcp
OAuth Client IDRzZSzVn6g8N7TAyb7T_qn5s3K1d6NID6aDgQZmhdkTA
OAuth Client Secretl-bJZjHsvuQoCGy4EU0pQOV5fYZasWu3eovF3_pc4eU
  1. Pro / Team: Settings > Connectors > Add custom connector, paste the URL, enter Client ID + Secret, Connect, log in with your Affogata account.
  2. Enterprise (admin, once): Admin settings > Connectors > Add custom connector, same values, enable for the workspace.
  3. Desktop fallback (connector store locked): Settings > Developer > Edit Config, run mcp-remote against the URL with header Authorization: Bearer YOUR_MCP_API_KEY. Your personal key: app.affogata.com/n/account/settings/mcp-api-key. Needs Node.js.
FieldValue
MCP Server URLhttps://app.affogata.com/mcp
OAuth Client IDVaUO2UR0IgmdBv09CDMfLz2zgrUrm486Qr5JNP69Gqk
OAuth Client Secretp39cGCU3BMtqfxjZ-X8wL7Pt7sLrCoJiiP-_ZKw0XQ0
Authorization URLhttps://app.affogata.com/authorize
Token URLhttps://app.affogata.com/token
  1. Admin (once): Settings > Connectors > Create custom connector, name it Affogata, paste the URL, choose OAuth, enter the values above, save and enable.
  2. In a new chat open the tools menu and turn on the Affogata connector, then just ask.
FieldValue
MCP Server URLhttps://app.affogata.com/mcp
OAuth Client IDl1SlJTZrxW8A-Oyf-AVFv2wRYbdVdfE9Ltm_hv_ult0
OAuth Client SecretJUSWgRgUL1kqOv-hEZ0wAHKoqhGHQsNpldeJ5GS6Q88
Authorization URLhttps://app.affogata.com/authorize
Token URLhttps://app.affogata.com/token
Connector nameAffogata MCP
  1. Admin: Gemini Enterprise console > Data connectors > Create > Custom MCP Server, name it Affogata MCP, paste the URL, choose OAuth, enter the values above.
  2. Save and sign in to Affogata once, all 8 tools appear under Actions ("Reload custom actions" to confirm), then enable for members.
  3. Gotchas: leave PKCE off, allowlist the Affogata FQDN on the Google side (PSC/VPC-SC unsupported by Google's custom MCP connector). Redirect URI https://vertexaisearch.cloud.google.com/oauth-redirect is whitelisted on our side.
Early access · what happens next

From invite to first answer

While we're in early access, once you register we email you a personal invite link (usually within a few hours) with your connector details attached.

STEP 1
Open your invite link
Create your Affogata account. That gets you in.
STEP 2
Add the custom connector
In your AI, add Affogata as a custom MCP connector with the details below.
STEP 3
Sign in once
Affogata OAuth. Your permissions and governance carry over.
STEP 4
Start building
Ask, report and automate on real, already-analyzed CX data.
Two ways to set it up

Add it yourself, or have an admin do it once

Claude Pro / Team · you add it yourself
1
Open your connector settings

In Claude: Customize (briefcase icon) → Connectors. In ChatGPT: Settings → Connectors.

2
Add custom connector

Choose Add custom connector and enter the Name, Server URL, Client ID and Client Secret from the table above.

3
Add and sign in

Click Add, then complete the Affogata OAuth sign-in in the browser when prompted.

4
Just ask

Start a chat and ask about your brands. Affogata tools show up automatically when they're relevant.

Claude Enterprise · an admin adds it once
1
Open Connectors as admin

A Claude workspace Owner opens Admin settings → Connectors. On Enterprise, custom connectors are admin-controlled.

2
Add custom connector

Choose Add custom connector and enter the details above (URL, Client ID, Client Secret). Required.

3
Add and approve OAuth

Click Add and complete the OAuth sign-in. No per-user keys to manage.

4
Users activate it themselves

It's now available across the workspace. Each user signs in with their own Affogata account the first time.

Security & data handling. Auth is OAuth 2.0 with Affogata as the identity provider (SSO included, no new standalone credentials). Access is scoped to each user's own Affogata permissions. No data is stored on Anthropic's side, every query pulls live from Affogata. The MCP reads the same data that's already in your searches (same search IDs), and it's hosted in the same place as the rest of your Affogata data (US, N. Virginia). No new data sources or channels are added, so nothing changes on the DPA side. Large responses can hit size limits in Claude web, desktop and Console handle them fine.
No connector store access? · Claude Desktop fallback

Or set it up locally on Claude Desktop

If your admin has locked the connector store on Enterprise, you can still connect on Claude Desktop with your own per-account key. This uses the local developer-MCP setting, which is separate from the connector store. Needs Node.js installed.

1
Edit the Claude Desktop config

Claude Desktop → Settings → Developer → Edit Config, then paste:

{ "mcpServers": {
    "Affogata": {
      "command": "npx",
      "args": ["-y", "mcp-remote", "https://app.affogata.com/mcp",
               "--header", "Authorization: Bearer YOUR_MCP_API_KEY"]
    }
} }
2
Add your personal MCP API key

Replace YOUR_MCP_API_KEY with your own key (unique per account). Copy it from app.affogata.com/n/account/settings/mcp-api-key.

3
Restart Claude

Save the file, then fully quit and reopen Claude Desktop. Affogata's tools appear under your developer connectors.

When to use this. Only if the connector routes above are blocked by your Claude admin. If local developer MCP is also disabled, an admin has to add Affogata org-wide instead.
Which account do you sign in with?

Same connector, your choice of data

The connector is identical. What changes is the account you sign in with at the OAuth step.

CUSTOMERS

Your Affogata account

Your real brands, searches and governed data. Sign in with the account you already have.

SANDBOX

A free sandbox account

Public brands, 1,000 weighted calls, instant. Great for a first look. Register at affogata.com/mcp-sandbox.

TEAM / SSO

Your workspace login

If your admin enabled Affogata workspace-wide, just sign in once with your SSO. Nothing else to set up.

Sandbox good to know: public-source data only, refreshed daily, metered for fair use. Ready for your own brands and sources? Book a demo and we'll set up a full workspace.
Beyond Q&A

Don't just ask. Put your AI to work.

MCP turns Affogata into a tool your AI can act with. Tell it the outcome, it does the work.

Build an app

Build me a live app showing sentiment and top clusters for my 5 main brands, refreshed every morning, that I can share with my team.

Build a workflow

After every game update, pull the bug complaints from the first 48 hours, compare to the previous patch, and draft a prioritized ticket for R&D.

Set an alert

Watch all my brands. If sentiment drops more than 15% in a day, alert me with the cluster driving it and 3 example mentions.

Auto reporting

Every Monday 9am, write my weekly community report: top clusters, sentiment movers, emerging topics, and send it to the team channel.

Agent as worker

Act as my community analyst. Each day review new mentions across sources and flag only what needs a human decision.

Just ask

And the simple stuff too: what are players saying about F1 24 this week, and how did sentiment move vs last week?

Works where you work

Supported AI clients

ClientWhere to add itNotes
ClaudeSettings → Connectors → Add custom connectorWeb, desktop and mobile. Teams/Enterprise: admin adds once for everyone. Locked connector store? Use the Claude Desktop fallback above.
ChatGPTSettings → ConnectorsConnector support varies by plan, deep research and chat both work.
Claude Code / IDEsclaude mcp add affogata https://app.affogata.com/mcpFor building agents and reports on Affogata data.
Any MCP clientCustom connector / server configStandard MCP over HTTP. Cursor, Gemini and friends.
FAQ

The questions everyone asks

What data does my AI see?

Only what your Affogata account can see. Each user connects the MCP with their own Affogata login, so they only see the searches and data their own account already has access to. It reads the same data that's already in your searches (same search IDs), so your governance settings and the same PII handling apply to every MCP call, and access stays managed per user just like on the platform. Nothing new is pulled or collected.

Does the MCP show any extra personal data (names, handles, profile links)?

No. The MCP reads the exact same data that's already in your Affogata searches, it even uses the same search IDs. So the same PII handling, GDPR and compliance that apply to your searches today apply to the MCP. It doesn't bring different data or scrape anything on its own. It's mostly built for insights and aggregated data, and only pulls a sample of raw posts when relevant, not the full raw dataset.

How is the data collected, and is it compliant with platform terms and GDPR?

The MCP doesn't collect anything new. It reads content that's already in your account, collected the same way as the rest of the platform, under the same DPA and your custom anonymization setup where you have one. Adding MCP doesn't add any new source or channel, so nothing changes on the compliance or DPA side.

Is the MCP included in my package, or do I need to sign something new?

The MCP connection is currently in beta and shared with selected users. It's not part of the standard package and may have additional costs down the road, but for now it's open for free use with no user limit, and there's nothing new to sign to use it.

Where is the MCP and the data hosted?

The MCP and the underlying databases are hosted in the same place as all your existing Affogata data (US, N. Virginia). No new hosting, nothing moves.

Can we control who can access the MCP, and see what they did?

Yes. Each user connects with their own Affogata login, so access is per user from the start. Admins decide who can connect and can see MCP usage and activity in Governance, so you keep control over who is using it and what they did.

Can my AI change anything in Affogata?

No. MCP access is read-only: query, analyze, report. No writes, no settings changes.

Sandbox vs full account?

Same tools, same engine. Sandbox is shared public-brand data with a 1,000 call meter. Full accounts run on your own brands with your package quota.

Are there usage limits?

Yes, per your package, counted in weighted calls (a heavy full-scan query counts more than a quick question). Soft limits for customers, your admin sees usage live in Governance.

Affogata · CX Enablement Platform

Every app. One layer. Pick where you work.

Everything Affogata can do, in one screen. Dashboards and inbox if you live in the UI. MCP, DIL and API if you bring the data to your own tools. Each card tells you what it does, no hunting.

In · 47 sources
Discord, Reddit, Steam, stores, social, surveys, tickets
→
The enablement engine
Cleaned · PII-redacted · sentiment · clusters · governed
→
Out · your pick
Dashboard · MCP to your AI · DIL to warehouse · API
NEW · MCP

Connect Claude, ChatGPT or any AI to your live Affogata data

Ask anything, build reports and let agents work on governed CX data. Setup takes 2 minutes.

Connect MCP →

Analyze

understand what players are saying
▦

Dashboard

Sentiment, volume, impact score and trends per brand, live. Your daily first look.
OPEN DASHBOARD →
🔍

Search

Boolean search across every connected source. Save as Brand, My or Team searches.
OPEN SEARCH →
🧩

Conversation Clusters

AI groups thousands of posts into ranked themes with sentiment and drill-downs. The "why" engine.
OPEN CLUSTERS →
💬

Helper

Your AI analyst inside the app. Summaries, comparisons and explanations, one click away.
ASK HELPER →

Act

respond and stay ahead
↩

Engage

One inbox for every channel. Review, assign and respond without leaving Affogata.
OPEN ENGAGE →
@

Reply to Mentions

Answer posts and reviews directly from the inbox, with full thread context.
OPEN MENTIONS →
🔔

Alerts

Semantic alerts on spikes and emerging issues, to Slack or email, with 30-day backtest.
SET AN ALERT →

Enablement

your CX data, in your stack - the layer itself
◈

MCP

Connect Claude, ChatGPT or Gemini to your live Affogata data. Ask anything, get governed answers.
CONNECT IN 2 MIN →
NEW
▤

DIL

Live Iceberg tables straight into Snowflake, Databricks or BigQuery. Zero engineering, no PII.
SET UP DIL →
NEW
⌁

API

RESTful access to every metric and mention, for your own dashboards and agents.
READ API DOCS →

MCP Apps

pre-built skills, open and run
📊

Cross-Brand Report

Opens your MCP client with a skill that builds a portfolio report across every brand in your BP.
RUN IN YOUR AI →
NEW
🏷

Branded Report

A skill that writes a deep report on one brand from your business profile, ready to share.
RUN IN YOUR AI →
NEW
🤖

Super Agent

The full Affogata agent: ask anything across your data, it picks the right tools itself.
OPEN SUPER AGENT →

Configure

shape the data your way
🏷

Custom Topics

Save Boolean subsets as reusable topics. Auto-label every matching post, share across the team.
BUILD A TOPIC →
🚫

Spam Rules

Filter junk and toxicity before your team sees it. Your rules, applied in real time.
SET SPAM RULES →
🔑

Auth Profiles

Manage connected accounts for private sources: Discord servers, FB groups, ticketing.
MANAGE AUTH →

Admin

control and visibility
⚙

Governance

Quotas, MCP usage and per-search control of DIL, Clusters and MCP. Everyone sees, admins decide.
OPEN GOVERNANCE →
NEW
👥

Users & Permissions

Invite teammates, set roles, manage seats against your package.
MANAGE USERS →
ADMIN
How-to center

Step-by-step guides & videos

Short walkthroughs for each feature. Click any card to open the guide or video. Need something specific and can't find it? Ask the AI.

MCP Setup
First Time In Affogata? Watch this video!
How to Use Compare Mode
How to Export Your Data
How to Use the Affogata Helper
How to Set Up Alerts
Top 20 Q&A: Everything You Need to Know About Affogata
Custom Topics: From Boolean Logic to Structured, Searchable Feedback
Real-time AI Conversation Clustering: Affogata’s Semantic Engine for Player Insights
Discover the Keywords Driving the Conversation – Try It Now.
Identify & Mark a Negative Sentiment Peak! 📉
Affogata support AI

Ask anything, get pointed to the right place

The support AI knows every app and guide on this page. Ask it how to do something, or where to start, and it walks you there.

💬

Not sure where to start?

Tell it what you're trying to do. It answers from the Affogata knowledge base and links you to the exact guide or app.