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Affogata AI
support ยท online
Hi! I'm Affogata's AI support agent. Ask me about Dashboard, Live Search, Helper, DIL, MCP, exports, packages, or any how-to question. New here? Tap ๐Ÿ”Œ connect MCP below to get the step-by-step setup for Claude or ChatGPT.
Guides & videos

How-to guides

Every Affogata app in one place. Open it directly, or tap ASK to have the AI explain how it works.

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All how-to videos
Full library on app.affogata.com
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Analyze understand what players are saying
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Dashboard
Sentiment, volume, impact score and trends per brand, live.
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Search
Boolean search across every connected source.
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Conversation Clusters
AI groups thousands of posts into ranked themes. The "why" engine.
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Helper
Your AI analyst inside the app. Summaries, comparisons, explanations.
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Act respond and stay ahead
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Engage
One inbox for every channel. Review, assign and respond.
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Reply to Mentions
Answer posts and reviews directly from the inbox, with full context.
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Alerts
Semantic alerts on spikes and issues, to Slack or email, with backtest.
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Enablement your CX data, in your stack
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MCP
Connect Claude, ChatGPT or Gemini to your live data. Governed answers.
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DIL warehouse sync
Live Iceberg tables into Snowflake, Databricks or BigQuery. No PII.
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API
RESTful access to every metric and mention, for your own tools.
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MCP Apps pre-built skills, open and run
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Cross-Brand Report
A portfolio report across every brand in your business profile.
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Branded Report
A deep report on one brand, ready to share.
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Super Agent
The full Affogata agent, ask anything and it picks the right tools.
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Configure shape the data your way
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Custom Topics
Save Boolean subsets as reusable topics that auto-label matching posts.
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Spam Rules
Filter junk and toxicity before your team sees it, in real time.
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Auth Profiles
Connect accounts for private sources: Discord, FB groups, ticketing.
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Admin control and visibility
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Governance
Quotas, MCP usage and per-search control of DIL, Clusters and MCP.
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Users & Permissions
Invite teammates, set roles, manage seats against your package.
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What Affogata enables

The CX Data Enablement Layer

Customer feedback data, ready to build on. One governed stream into your dashboards, AI, API and warehouse, with the same numbers everywhere.

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CX Data Enablement Layer
One governed stream, every team
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One feed, every destination
Dashboards, warehouse, AI and tools, same numbers
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AI on your customer data
Helper, Clusters, semantic insights
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Build agents on your data
MCP server for Claude, ChatGPT, Gemini
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Warehouse-ready
Snowflake, Databricks, BigQuery via DIL
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Accurate by construction why the answer holds up
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Whole dataset, not a sample
Insights computed across everything ingested
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Token-efficient
Reason over signal, not millions of raw posts
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Traceable
Every insight cites the posts behind it
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The case why a layer beats building it
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Save 85%+ vs DIY
Already ingested, scored, clustered, compliant
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vs social listening tools
A live layer you build on, not a frozen app
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Built by industry
Gaming, fintech, consumer mobile apps
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Trust enterprise-approved by design
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Enterprise-grade
GDPR, CCPA, ISO 27001/27701/42001, full audit trail
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Never used to train AI
Your data stays yours, never feeds a model
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