The simple cycle of a customer buying products and services, and then commenting about them on one of the many online platforms for...

There’s lots of talk about what makes for “Product led growth” companies, but at the same token, similar attention should be given to...

Trying to describe the amount of data we produce is becoming more complex. We are now talking in petabytes, an extraordinary unit of...

How do you leverage customer feedback to increase customer satisfaction? Find out in our latest podcast with Ori Singer from Mixtiles.

How to find the next market opportunities through real-time customer feedback? Check it out on our latest podcast with Mongi Kumalo from IG.

Companies trying to generate leads make all kinds of efforts to publicize their products and services. Finding an audience, via marketing...

How can you get your product to more customers and make sure it stays relevant? Check out our podcast with Dana Srebrnik from Wix.

How do you measure player sentiment to provide the ultimate user experience? Listen to our latest podcast with Elpis Fragkou from Wooga.

What is the agile methodology & how can real-time customer feedback enable it? Check it out on our podcast with Eyal Sheinholtz from eToro.

How does player feedback enable community engagement & reduce churn? Check it out in our podcast with Carlos Bruzon from King games.

There are various ways by which companies deal with consumers who stopped doing business with them, namely with those who churned....

Actionable insights, or as some call them actionable analytics, are deep and meaningful findings that stem from analyzing data. In the...

A cross-functional team is a group of a company’s employees, each with different expertise, working towards a common goal. They may also...

When a company's cross-organizational teams focus on what their customers need and want, and its management puts customer obsession first...

The huge data volumes that are present in most industries, call for better structuring and analysis in order to serve companies'...

What do you do when you want to attract young and web-savvy customers to a museum? How do you increase tourism to a city in times of a...

Getting consumer insights and customer feedback from large volumes of data is becoming the norm for more and more businesses, as they try...

Repeat business, as well as new business, is what companies strive for all the time. Other than being concerned over the bottom-line...

Businesses, be it big or small, constantly follow their bottom-line by measuring numbers. How many units did I sell? How much revenue did...

Traditional formats of gathering and analyzing customer feedback are making way for new and more modern techniques. At the center of both...